Privacy Policy
Last Updated: December 19, 2025
This Privacy Policy explains how personal information is collected, used, stored, and protected when you access this website or engage with roofing-related services provided through Roofing Kapiti Coast. By browsing this website, submitting forms, requesting roofing information, or communicating digitally, you acknowledge that you understand and accept the practices described in this Privacy Policy. The purpose of this document is to promote transparency, accountability, and trust in how personal data is managed throughout all roofing service interactions.
All personal information handled through Roofing Kapiti Coast is managed in accordance with the New Zealand Privacy Act 2020. This ensures that information collected for roofing inspections, repairs, replacements, consultations, and communication is processed lawfully, securely, and fairly. Protecting user privacy while delivering reliable roofing services remains a core priority.
Information We Collect
When you interact with Roofing Kapiti Coast, both personal and non-personal information may be collected. This information supports effective communication, accurate service guidance, scheduling, compliance, and ongoing service improvement.
Personal Information Provided Voluntarily
You may choose to provide personal information when you:
- Request a roofing quote or estimate
- Submit a contact or enquiry form
- Communicate via email or phone
- Schedule a roof inspection or consultation
- Request documentation, follow-ups, or maintenance advice
The personal information collected may include:
- Full name
- Email address
- Phone number
- Property or project address
- Roofing concerns, materials of interest, or site conditions
This information enables Roofing Kapiti Coast to assess roofing needs accurately, coordinate logistics, and maintain clear communication from enquiry through service completion.
Technical and Usage Information
When you browse this website, Roofing Kapiti Coast automatically collects technical data to support performance analysis, security monitoring, and user experience optimisation.
This data may include:
- IP address and approximate location
- Device type and operating system
- Browser type and version
- Pages viewed and time spent on pages
- Referral sources and navigation behaviour
- Search terms used to reach the website
Technical data helps identify which roofing services are most relevant to users and supports continuous website improvement.
Cookies and Tracking Technologies
Cookies are used by Roofing Kapiti Coast to ensure website functionality and enhance user experience. Cookies allow the website to recognise returning visitors, support secure form submissions, and optimise loading performance.
Types of Cookies Used
- Essential Cookies
Required for core functionality such as form submissions, page navigation, and secure access. - Performance Cookies
Monitor site performance, loading speed, and error detection to improve usability. - Functional Cookies
Store user preferences to streamline future interactions. - Marketing Cookies
Used only with consent to deliver relevant roofing-related updates or reminders.
Users can disable cookies through browser settings, though some features may be limited as a result.
How Your Information Is Used
Information collected through Roofing Kapiti Coast is used strictly for professional, operational, and legal purposes related to roofing services.
Your information may be used to:
- Respond to enquiries and provide roofing quotes
- Schedule inspections, repairs, or roof replacements
- Communicate project updates and documentation
- Deliver service reminders or maintenance guidance
- Improve website performance and content relevance
- Maintain compliance with legal and safety obligations
Personal information is never sold, rented, or shared with unauthorised third parties.
Information Sharing and Disclosure
Information associated with Roofing Kapiti Coast is shared only when necessary for legitimate operational or legal reasons.
Trusted Service Providers
Limited information may be shared with trusted third-party providers that assist with:
- Website hosting and maintenance
- Secure data storage and backups
- Analytics and performance monitoring
- Communication and scheduling tools
All service providers are required to handle information securely and solely for approved purposes.
Legal and Regulatory Disclosure
Information may be disclosed if required to:
- Comply with New Zealand law
- Respond to lawful government requests
- Protect rights, property, or safety
Your Privacy Rights
Under the New Zealand Privacy Act 2020, users interacting with Roofing Kapiti Coast have the right to:
- Request access to personal information
- Request corrections to inaccurate data
- Request deletion of unnecessary information
- Withdraw consent for marketing communications
- Ask how personal data is stored or used
Requests can be made via the Contact section at the end of this policy.
Data Protection and Security Measures
Protecting personal information is a priority for Roofing Kapiti Coast. Industry-standard security practices are used to reduce risks and safeguard data.
Security measures include:
- SSL encryption across all pages
- Restricted administrative access
- Secure servers and encrypted backups
- Routine monitoring and updates
- Protection against unauthorised access
While no system is completely risk-free, strong safeguards are consistently applied.
Data Retention Policy
Personal information collected through Roofing Kapiti Coast is retained only for as long as necessary to support:
- Roofing service delivery
- Legal and regulatory compliance
- Dispute resolution
- Accurate record keeping
Once information is no longer required, it is securely deleted or anonymised.
International Data Processing
Some digital tools or hosting services used by Roofing Kapiti Coast may process data outside New Zealand. All international transfers meet New Zealand privacy protection standards and contractual safeguards.
Privacy for Minors
This website is intended for adults making property or roofing decisions. Roofing Kapiti Coast does not knowingly collect information from individuals under 16 years of age.
Marketing Communications
Users who opt in may receive roofing-related updates, maintenance reminders, or service information from Roofing Kapiti Coast. Opt-out options are provided in all communications.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in regulations, security practices, or service processes. Continued use of the website indicates acceptance of the updated policy.
Governing Law
This Privacy Policy is governed by the laws of New Zealand. Any disputes related to Roofing Kapiti Coast data handling practices will be resolved through New Zealand legal channels.
FAQs – About Our Privacy Policy
Personal information such as your name, contact details, and property address is collected when you request roofing services or submit enquiries. Technical information like browser type and IP address is also collected to improve website performance.
Yes. You may request deletion of personal information that is no longer required, subject to legal and compliance obligations.
Data is protected using encryption, restricted access, secure servers, and regular monitoring to prevent unauthorised use.
Information is shared only with trusted service providers or when legally required. It is never sold or shared for unrelated purposes.
Cookies track website interaction patterns only to improve usability and performance. Marketing cookies are used only with consent.
The policy is reviewed periodically and updated when legal, operational, or security changes occur.
Information is retained only as long as necessary for service delivery, compliance, or record keeping, then securely removed.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights relating to Roofing Kapiti Coast, please visit the Contact page or email info@roofingkapiti.nz.
Support is available to assist with privacy enquiries, data access requests, and information related to roofing services across the region.
